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Water Filtration Systems Perth

we do what others promise
Florian Schulze

We had our Plumbscan water filter installed a couple of weeks ago and have been loving it! It is fabulous to have beautiful, soft tasty water coming out of every tap in the house. The customer service has been impeccable. Sox is very passionate about what he does and only delivers the best quality. Highly recommend Plumbscan water filters!

Response from the owner:

Hi Florian, Thank you for the feedback on our service and product, we can’t say it often enough how much we appreciate our customers taking the time writing a review. Our motto always was that we will never race to the bottom with our competitors. Quality is leading the way for us and that has not changed for us in the past 20 years in the filtration business. Thank you for highlighting that point, thumbs up from our team 👍🏼 Enjoy your new water system. 

Kind regards, Sox Plumbscan

March 2021
Ben Duthie

I honestly have only good things to say about Plumbscan - they were amazing. I did some online research looking at a few different providers but within 2 minutes of talking to Sox I knew that he was The Man. His technical knowledge blew me away and provided insight into things I'd never thought about. Not for one second did it feel like a sales call, it was more like a one on one lesson or an educative conversation with an old friend. He's extremely friendly and loves a chat, he'll answer all your questions there and then because he knows it all. The admin staff (Dijana) was superb with updates and job management. Dion the installation ninja was quick, clean, polite, efficient and did a frankly phenomenal job. I've already strongly recommended them to all my family. If you have questions or doubts - call Sox and he'll sort you out.

Response from the owner:

Hi Ben, First we would like to thank you for this incredible review, it means a lot to us. I’m happy to hear that you appreciated even the things going on behind the scenes, our admin is doing the hardest part in organising, planing, coordinating us and making sure that the customer is always updated during the process, this entire experience should be fun for the customer and not stressful. Your description about our installation ninja Dion made me laugh, yes indeed his work is outstanding, always happy and we are glad that he is one of us. A big thank you from the team, we hope you and your family will enjoy a new water experience.

Best regards, Sox Plumbscan

March 2021
Mat Collins

Recently installed whole of home filtration by these guys. Sox was very knowledgeable and provided really efficient communication. Really impressed with the end result and the excellent service provided throughout. Highly recommend them.

Response from the owner:

Hi Mat, Thank you for taking the time writing a review, we are happy to hear that you are satisfied with our service and product. Our customers choose us because they choose quality and we believe that is the best recipe to have happy clients 👍🏼 Thanks a million from our team for being amazing, it’s time to enjoy now Best regards, Sox Plumbscan

March 2021
Telisha Knott

Dear Sox and Dijana, WOW, what can I say. Words can't comprehend the difference your product has made to our lives and it's only been 24hrs. Sox, your kind nature upon our first conversation and your professionalism & knowledge throughout the whole process is definitely above reproach. As mentioned in our first conversation, I was most impressed with one of your photos on your website showing the set up.....awesome, because you remind me of myself in being organised & most of all working clean and smart. We, my wife and I are looking forward to many years of communication with the unbelievable Team @ Plumbscan.

Response from the owner:

Hi Telisha & Matt, Thank you for your very kind and detailed review, we are very happy to hear that you enjoyed the entire process with us. As in your case we can adapt to any situation no matter how complicated it gets, most importantly is that we achieve a result you are happy with and going that extra mile can make that difference 👍🏼 We are very fortunate to have the best team on board, everything gets done with a smile and I’m sure this is the key to create a seamless and smooth process for our customers and us 😊 It’s time to enjoy now your new water experience, and let us know if we can be of any further help

Best regards from the team Sox

Feb 2021
Varghese Thomas

We had a whole house water filtration system installed this week. Great communication with Sox throughout. The product was well explained in detail and Sox had answered all the queries we had. Even though there wasn’t much space around the water meter due to the landscaping present, Sox managed to resolve the issue by placing the system at an appropriate location. The installation went smooth and was done very neatly. Instructions post installation was very well conveyed by email. Earlier we had water taste issues as well as hard water stains all around the sink and taps. But now the water quality is excellent with no concerns. Very friendly and professional service from Sox and his Plumbscan team and would highly recommend to everyone.

Response from the owner:

Hi Varghese Thomas, Thank you for your very detailed review, we appreciate you taking the time sharing your experience with others and giving us great overall feedback. As you mentioned it was indeed a fiddly installation with not much room, sometimes there is a lot going on underground like phone cables, NBN, gas, retic, solenoids, electric etc. We sometimes call our installations keyhole surgery as it feels that way at times 😊 We are happy that we were able to provide you with the quality we are known for and we hope to see you on your next changeover day, enjoy and thank you again.

Best regards from the team 👍🏼 Sox

Feb 2021
Christopher Cunningham

Sox fitted a floride filter and whole house filter system- fantastic service , went over and above what was expected. Friendly and did a clean neat job. Would highly recommend to anyone!

Response from the owner:

Hi Christopher, Thank you for your beautiful feedback, great to hear that you are happy with our product and service.
We hope to see you on your next cartridge changeover day.

All the best from the team 👍🏼 Best regards Sox Plumbscan

Feb 2021
Anica Odina

Not only did Sox reply to my initial request for a quote within minutes, he continued to provide an excellent and timely service when I decided to have his water system installed for our whole house. Our water has lost the chemical after taste it used to have, my hair is much softer and the soap scum is gone!

Response from the owner:

Hi Annica, Thank you for your beautiful feedback, we can’t say it often enough how much we value our customers feedback. We are happy to hear that you are enjoying your new whole house water system, we all love how soft the water feels when showering or even when washing hands. Hope to see you on your next cartridge changeover day, enjoy your water experience, every day 🐳 Best regards Sox Plumbscan

Jan 2021
D P

Satisfied with the Plumbscan water filter and conditioner we installed at our house over a month ago. The water feels (and tastes) different (better), and engagement with Sox from the beginning until post-installation was above expectations - it was evident that the satisfaction of (and informing) his customers was a priority.

Response from the owner:

Hi Daryl, Thank you for finding the time writing us a review, we are glad to hear that you are happy with our service. Updating or guiding our customers through the installation process is very important to achieve the best outcome. It was a pleasure working for you, we hope that you are enjoying your new home and of course your new whole house water system 👍🏼 See you next year. Kind regards Sox Plumbscan

Dec 2020
Sascha Johnston

Plumbscan installed a water filtration system at our house 3 weeks ago. From the first phone call and throughout the entire installation process Sox provided the highest quality communication and knowledge. After initially contacting another water filtration supplier, our experience with Plumbscan left me with complete confidence in their professional service and delivery of a high quality product. The end result is now being able to run a bath for my children without having the chlorine smell, softer skin, sinks shining and the knowledge that I am not adding to the chemical load on our bodies.

Response from the owner:

Hi Sascha, Thank you for your beautiful review, nothing is more satisfying than seeing that big smile on our customers faces after the job is done 😊 Winning our clients trust is not always easy at the beginning, we hear lots of horror stories experienced before. We are proud producing quality products and customer service is and always will be our number one priority, at least we try our absolute best every day. Enjoy Sascha and we hope to see you again next year 👍🏼 Best regards Sox Plumbscan

Dec 2020
Jack Tranter

Thank you Pumbscan for installing our under sink kitchen filter. Water tastes great. Appreciate your flexibility, helpful and friendly service.

Response from the owner:

Hi Jack, Thank you for your feedback, great to hear that you are enjoying your water system, hopefully we will see you again next year, enjoy 😊👍🏼 Kind regards Sox Plumbscan

Dec 2020
Larissa Kukla

Plumbscan have installed a water filter system at our place and from the first communication they have been 100% professional, reliable and most of all super knowledgeable. You can trust they know what they are talking about! The day of installation everything went smooth and they went the extra mile to ensure the filter system provides all the features we require. Would absolutely recommend. The highlight is obviously the amazing water that come out of the tap!;) Again, thanks so much! Love the water and the easy and straight forward process!

Response from the owner:

Hi Larissa, Thank you for your feedback, it’s always nice even after so many installations to see how happy customers are with the end product and our work. We hope that you will enjoy your new water experience and wish you and your family a beautiful Christmas break 🎄😊 Kind regards Sox Plumbscan

Dec 2020
Ricardo Jorge

I spent over a year looking for the most appropriate whole house system for our house and within 2 weeks of contacting Sox at Plumbscan, we had our new system installed. Sox also discovered a leak at our water metre and fixed that issue while he was professionally installing our system. The system is clean, neat and solid and we have been very happy with the water that it produces. Thank you.

Response from the owner:

Hi Ricardo, Thank you for your very nice feedback, we are especially happy when we hear customers choosing plumbscan systems after thorough research. We stand for quality not for quantity 👍🏼 We hope you and your family will enjoy your new HD3X whole house system, hopefully we see you next year. Kind regards Sox Plumbscan

Dec 2020
Amy Lentini

Struggling with our sons eczema for a few years, I like to steer clear of steroid creams etc however after trail and error of creams and ointments this was the road we were heading down. We had heard of this whole house water filtration system and to be honest at first I was sceptical but for the heath of our sons we decided it needed to be done. WOW is all I can say, my sons skin is better and softer then it has ever been. Our whole family has noticed a big difference. Thanks Sox!

Response from the owner:

Hi Amy, Thank you for your great feedback. I’m especially happy to hear that our water system has made an incredible difference for you and your family. I also understand that customers are sceptical at the beginning, who would think that water can turn your life upside down, I’m glad that you have trusted us with your water project and hope to see you next year again. All the best from the team 😊🐳 Kind regards Sox Plumbscan

Dec 2020
Gerard Fonceca

I have worked in Customer Service for over 13 years and i can honestly say that, the Service provided by Sox is one of the best experiences we've had. Not very often do you come across an owner operator with varying levels of qualifications (Engineering + Plumbing) that is also 100% committed, diving into an installation themselves, to ensure you get an absolute quality result. There are so many different filtration products on the market and Sox was able to provide genuine advice without hassle or a pushy sales approach - instead he presented a quality product that simply, speaks for itself. His knowledge and background promotes how passionate he is and every question was answered, leaving me without a single hesitation when choosing the product by Plumbscan. We now have a full house, water filtration system and absolute love the difference it has made to our drinking water + showering (even clothes feel fresher through a washing machine cycle). I feel this is a very important consideration when raising a young family and knowing the quality of water we are now ingesting is chemical free, why wouldn't you consider the best product on the market!. Thank you Sox, your work, your commitment, your passion and of course your product, all makes us highly satisfied customers. btw - my father in law will be in contact with you very shortly :) Kind Regards, Gerard

Response from the owner:

Hi Gerard, I’m not often lost for words but I honestly want to thank you for such an amazing and detailed feedback. Most people I know have a busy lifestyle and I really mean it when I say thank you for taking the time writing us a review. Every review is a mirror reflecting our work and we take this very seriously, also important is that our existing customers are helping people who are still on the lookout for a quality product and company. Nobody is perfect, but what really matters in this crazy world is honesty, quality and respect for someones home, I believe we can all do our part to create a happy and friendly work environment. Thank you Gerard for being amazing Kind regards Sox Plumbscan

Dec 2020
Jenny Gilbertson

Positive: Professionalism, Punctuality, Quality, Responsiveness Very knowledgeable and enthusiastic about their products, prompt response time, reliable service and excellent quality water filtration systems. Sox provided a fast, friendly and very professional service with a smile. I love having excellent quality water available throughout the house (as good as being on rainwater again, maybe even better!) and have no hesitation in recommending Plumbscan for any water filtration systems.

Response from the owner:

Hi Jenny, Thank you so much for this beautiful review, we really appreciate when customers take the time to share their experience with others, it really makes us feel special 🤗 We are so lucky to have this great relationship with all of our customers, it makes work so much more fun and easy. Thank you again for trusting us with your water project, it was a pleasure working for you. Kind regards Sox Plumbscan

Dec 2020
R

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value We got our whole house water filtration system a couple of weeks back. Regarding the quality of filtration, some sharpness of taste and smell of chlorine are gone, now we have a trust in the water we drink. Quality comes with a price, and health is invaluable. We are happy we prioritized the right thing. One chat with Sox and we found the quality is more worthy than price. You can't go wrong choosing a man of this knowledge and passion in work. And thanks to Sox, he installed our system before the committed date.

Response from the owner:

Thank you for the great feedback 👍🏼 The biggest advantage we have when it comes to quality is that we build all our water systems ourselves, we are in charge over every single step in the building process, and that in turn will give our customers peace of mind and trust in the product. We have excellent sources and potential here in Western Australia, there is never been a better time to keep it local for WA. Quality you by less often 😊 Enjoy Kind regards Sox Plumbscan

Dec 2020
Aaron Burton

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Very professional service. Sox went the extra mile for us. He was very helpful and answered all our questions. The day of installation was very smooth, they rocked up on time and performed a high quality job. We were very happy with the end result. Highly recommend.

Response from the owner:

Hi Aaron, I’m pleased to hear that you are happy with our service and outcome of your new whole house filtration system. We are the house of quality 😊 and we couldn’t be happier to see how many families enjoy our products every single day. Thank you for your beautiful review, we appreciate you taking the time giving us your feedback 👍🏼 Best regards Sox Plumbscan

Dec 2020
Nicholas Trim

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Whole house filtration system installation. Very impressive, high quality job. Instantly notice the difference in water quality when drinking and showering.

Response from the owner:

Hi Nick, Thank you for taking the time giving us your feedback, we love to see young families taking charge over their water quality 👍🏼 We hope you and your family are enjoying your new shower experience. All the best from the team Kind regards Sox Plumbscan

Dec 2020
Susanna Alexandra

The best filters available in WA (or even Australia). The filters are built here in Perth and they are superb quality. Do yourself a favour and get your filters from Sox. Sox is also very helpful, knowledgeable and funny!

Response from the owner:

Hi Susanna, Thank you for your feedback, we are glad to know that you are happy with your whole of house system, I also agree with you that I’m super funny 😃😉 It was a pleasure working for you, looking forward to see you again on your next cartridge changeover. All the best Sox

Dec 2020
Andrew Shaw

I have made comments under my other google account review. I wanted to add a pic but for the life of me I couldn’t figure out how to edit my previous post. Anyway, attached is a pic of our new whole home water filtration system. This is just day 2 and we love it. No smelly chemical showers and the water feels different. Hard to describe but it just feels better. The quality of Plumbscans product is light years ahead of others we were presented. Sox knowledge of water science is incredible! So glad we researched more rather then accept the first option we were quoted on. If you want a quality system and the confidence it will last for many years to come, then Plumbscan is the way to go. Thanks again Sox!

Response from the owner:

Hi Andrew, I’m still laughing about this and I’m super happy to see that you are enjoying your new water system. We have never received 2 reviews from one and the same person but thank you for clarifying it for others, I had tears in my eyes reading this 😄 Thank you, will see you in 12 months 👍🏼 Best regards Sox Plumbscan

Dec 2020
Andrew Shaw

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value They say that the bitterness of poor quality remains long after the sweet taste of low price is forgotten. This is so true and a lesson hard learnt by many (Including myself). I appreciate quality. Quality of product and quality of service. I also respect integrity. I must say, without question, I received all of the above from Sox at Plumbscan. We just had our system installed today and I was very impressed at the quality of the unit he assembled. It honestly made the other options we considered look like toys. We are looking forward to enjoying the benefits this system will offer us in terms of water quality for drinking and general use. Thanks Sox for a genuinely enjoyable experience. P.S. glad you liked the beef jerky.

Response from the owner:

Hi Andrew, first I really want to say thank you for your amazing feedback. I think I speak for a lot of professionals out there who are working hard to provide excellent service, we all like that little tap on the shoulder. We appreciate all our customers reviews, phone calls, text messages or emails it makes our work so much fun and we couldn’t be happier. We all know that quality comes with a price and we have no interest in racing down the hill. Quality is what’s remembered long after the job is done. ps. thank you for the amazing self made jerky we really enjoyed it 😊

Dec 2020
No NOO

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Wow. This company would have to be the BEST i have ever dealt with in Australia. SOX is not only knowledgeable on his product but also water quality. The service SOX supplies is amazing, his communication is forth rite and factual and he was available day and night to answer my curiosity and questions. Now we have a system that feeds our home clean reliable and healthy water, we can drink straight from the tap and, honestly the water feels so much smoother. Installation was a breeze, job started and finished in a little over an hour, no mess no fuss. In fact the area was cleaner and tidier when SOX left then when he arrived. Thank you SOX for everything you have provided to our home to make our lives healthier, I can only think how amazing this process was.

Response from the owner:

Thank you Glynn for your super amazing feedback, we really appreciate your time. In fact we only do our job, we are no super heroes in any shape or form, very often we see the relief our customers express during our work and I personally think that working clean, professional and respectful at someones home shouldn’t be a special thing for any company. We need to bring back the good and the quality to peoples homes, it actually is easy to be the best we can be. Thank you again for your very nice and detailed review 👍🏼 Kind regards Sox Plumbscan

Dec 2020
Chuck Norris

Made in Australia with german know how and attention to detail. Totally worth the money! I wish we had done it earlier, our water tastes so nice now and we can't wait to see the changes later down the track! Thanks Sox Response from the owner:

Many thanks for your great review, we appreciate you taking the time. Water plays a big role in our lives and the impact is accordingly big, and yes we are proud to be able to manufacture all our water systems here in Perth supporting our local business by keeping it local. Kind regards Sox Plumbscan

Dec 2020
Nick Mojahed

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value It’s hard to trust businesses these days and it’s been even harder for us finding a good water filter system an there are many out there,. We found Sox on line with good reviews and good website content and information. I made a phone call and I felt I’m talking to one of our uni professors. Sox was bombarding us with so much information in easy language. We ended up installing one today and I feel very sad when I think about all those years without a system. We are a heavy tea drinkers and ,GOD, I can say Now Tea is a really delicious drink 👍👍👍 I definitely recommend Sox and his plumbing work, very clean and caring guy with lots of joys and smiles. By the way he makes Good Jokes 😂😂😂

Response from the owner:

Hi Nick, Thanks a million for your very funny but honest review 😊 I guess it is important to be professional and deliver great service but at the same time there is always room for jokes and fun with my customers. We are all here for a very short time, so we better have fun 😉👍🏼 Kind regards Professor Sox Plumbscan

Dec 2020
Rebekah Larsen

Sox from Plumbscan was amazing to deal with! He is so friendly and knows everything there is about water filteration systems, you can rest assure he knows what he is doing! Our water tastes and feels a million times better than it was, thank you Sox.

Response from the owner:

Thank you Rebekah for your very nice review, we are grateful when customers take the time to give us feedback on our service, it really helps us reflect on our performance when we are working in the field. We are happy that you are, enjoy your whole house filter system, it’s like showering under a waterfall now 😊 Kind regards Sox Plumbscan

Dec 2020
Geoff Gunner

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value If you are looking for a high quality water softner then speak with Sox. He is very knowledgable and professional. Arrived for the job at the time he said he would and the install itself was quick and clean. Thanks again for your excellent service!

Response from the owner:

Hi Geoff, Thank you for reviewing our service and helping others to find a company they can trust. As we all know it can be challenging to find the right information in the jungle off filtration offered. Thank you for having us on board with your water filtration project, it was a pleasure working for you. Kind regards Sox Plumbscan

Dec 2020
Emma Gunner

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value I bought the three stage system as we have extremely hard water in the area. I was getting very upset that my tapware and showers looked worn out after a new install just 2-years ago and in that time I had also replaced my kettle and my iron. Although as Sox explained, the damage cannot be reversed, further damage will now be reduced! Sox was fantastic to work with; friendly and professional. He explained the system, what to expect, what to do to prepare for the installation. He called when he said he would, emailed the info when he said he would and turned up when he said he would. What more could you want!! Extremely clean job too which was no mean feat as he had to dig a fair bit down as my water meter was sunken 20cm below ground level. Thanks for your hard work! See you in 12-months for my filter change :)

Response from the owner:

Hi Emma, Thank you a lot for your great feedback, we are very pleased to hear that you are happy with our service and water system. Now is the time to enjoy all the hard work and yes we will see you in 12 months time for a fresh set of filter cartridges 😊 Best regards Sox Plumbscan

Dec 2020
Nigel

Positive: Punctuality, Quality, Responsiveness Sox works carefully, and thoroughly, and explains exactly why and what he is doing when asked. There was a wait of 6 weeks to have the system fitted because he was busy. However, we were kept informed, and all proceeded like clockwork. No problems with installation, all working. Now looking forward to the longer term outcome. Nigel and Jane, Subiaco

Response from the owner:

Hi Nigel & Jane, Thank you for taking the time giving us your feedback, we appreciate every email or phone call customers give us to reflect our work. We apologise for the long waiting time, work can get very hectic sometimes, we still like to take our time for each and every customer, good thinks take time, we will never rush a job and compromise the quality or end product. I have made myself a note for your next filter changeover your service will be free of charge to compensate your waiting time. Thank you both for being excellent customers Kind regards Sox Plumbscan

Dec 2020
Rosi & Andy Hutter

What a service !! Couldn't decide what colour to pick and after mentioning can we do something rusty that looks like it's been there forever ..?? we've got exactly what we where picturing , now I'm brushing my teeth without the chlorine smell what a feeling.... 5 stars through and through Thanks for all the effort Sox and Mopsy

Response from the owner:

Hi Rosi & Andy, Thank you for your great feedback, we are know working closer together with troweled-earth for more textured finishes for our whole house filtration casings. We are very happy the way your rustic casing turned out 👌🏼 Enjoy your beautiful water, it was a pleasure working for you and have a great holiday in San Francisco. Kind regards Sox Plumbscan

Dec 2020
J J

We recently had Sox install a whole of house water filtration system and we are already very happy with the result. The water feels gentler on our skin (i.e. not as drying) and the shower recess doesn't smell of chlorine after a shower. The water tastes more pure and our tea tastes smoother. We are very happy to have engaged Sox for his services. He is very knowledgeable in his line of work and very easy to talk to. We definitely recommend Sox to anyone in the market for a water filtration system. Thanks again Sox!

Response from the owner:

Thanks a million JJ for taking the time leaving us a review, we are happy to hear that you’re enjoying your new water experience. We absolutely are easy to talk to 😊 we love what we’re doing and the results are changing peoples lives. Enjoy 👍🏼 Best regards Sox Plumbscan

Dec 2020
Yona A

Sox is very friendly, professional and knowledgeable. I am very happy with my whole house water filtration system. the water tastes so delicious, even much better than the water that i normally bought from the supermarket. my skin and hair looks better too. i have dermatitis skin. never knew water could make such different. very happy with the result. would highly recommend to everyone!

Response from the owner:

Hi Yona, Thank you for sharing your experience with others, I’m very pleased to hear that you are happy and that your dermatitis got better, we get great feedback from customers with dermatitis issues, water plays a big role in our life and we are very happy to provide good working water systems to improve anybody’s health / lifestyle. Thanks again for your feedback Yona Kind regards Sox Plumbscan

Dec 2020
Laura Jung

I heard about the filter system in my Yoga Studio, where the water tasted so delicious! So we decided to instal the filter system at our place, too. Sox is a very reliable plumber and explained everything to me. He is fast, competent and very friendly! We are very happy with our tasty and healthy water now! :-)

Response from the owner:

Hi Laura, Thank you for taking the time giving us your feedback, it’s always satisfying to hear that customers are happy with the end result of our work 👍🏼 Enjoy Kind regards Sox Plumbscan

Dec 2020
Richard Kern

Very knowledgeable, professional, quick and tidy installation of our water filter system. Thanks Sox,

Response from the owner:

Hi Richard, Thank you, we appreciate your feedback and are very happy that you enjoy your new water system, our doors are always open for any future questions you might have 👍🏼 Best regards Sox Plumbscan

Dec 2020
Jenni Duddington

We had an under sink water filter supplied and fitted to our kitchen sink by Sox at Plumbscan. Sox is a very knowledgeable, friendly and professional guy. He always got back to me straight away and answered all my questions beforehand, and on the day of the installment, he did a few extra things that he wasn't expecting to do, so we were very grateful. The water tastes amazing! I would recommend Sox to anyone looking at water filtration to their home. Thanks again Sox.

Response from the owner:

Hi Jenni, Thanks a million for choosing us for your water filtration needs, it was a pleasure working for you and your family, we are here to help even when unexpected things come up 👍🏼 Enjoy your great tasting water Best regards Sox Plumbscan

Dec 2020
Yohann Devezy

Good knowledgeable and very friendly. Offered us different option. Would definitely recommend Sox if you're thinking about water filtration for your house

Response from the owner:

Hi Yohann, Thank you very much for your feedback, it was a pleasure working for you, I hope you will enjoy your new water system and we will see you hopefully next year. Thank you for having us on board Kind regards Sox Plumbscan

Dec 2020
John Psiuk

Positive: Punctuality, Quality, Responsiveness, Value Thank you Sox installing today stage 3 whole house water filter system. I was very happy with Sox the way he does the work in a professional way making sure every think is done correctly.House keeping during the installation and end of job completion was excellent. Sox I cannot thank you enough again for today’s work and totally recommend any one considering installing water filter system contact Sox.

Response from the owner:

Hi John, Thank you for your very nice review, and the great entertainment during installation 😄 It was a great pleasure working for you and fulfilling your expectations, we like to be challenged and we like a great outcome with a happy customer 👌🏼 Hope to see you around Best regards Sox Plumbscan

Dec 2020
Cathrine Oh

Sox installed our water filtration system for the whole house as well as under the sink. We have had it for 1 year now, and I am so happy we decided to use Plumbscan. The water tastes and fees amazing. My hair looks and feels healthier, and I love the soft feel of the water in the shower. It's true, but I have no longer any cracks on the soles of my feet. I am so happy that my family is able to enjoy safe chemical free water everyday... And my tea, coffee and Sodastream tastes so good now too! Sox is a dream to deal with, and with his extensive knowledge and positivity I am happy to recommend his services to anyone. Thank you Sox!

Response from the owner:

Hi Cathrine, Thank you for your detailed feedback, we are happy that you are 😊 And a big thank you that you have referred us to your friends recently where we have installed a water system last week. Thank you so much for your time Kind regards Sox Plumbscan

Dec 2020
Stefan Wiederspahn

I was made aware of PlumbScan's technology at my fitness/yoga studio where his water filter setup is in use. As I was impressed with the quality and taste of the water and I required a filter system myself in my new apartment I reached out to Sox. Once in contact with Sox the customer service was excellent and he set up an appointment shortly after and came over to install the under the sink system (without the requirement to use any fasteners or any changes to the sink). I would recommend PlumbScan to anyone who requires high quality water filters made in Germany.

Response from the owner:

Hi Stefan, Thank you for giving us your feedback, most importantly is that you had a great experience with us and sharing it with others, we appreciate your time and hope to see you next year for your annual cartridge changeover. Enjoy 👍🏼 Kind regards Sox Plumbscan

Dec 2020
Joshua Lim

Knowledgeable and friendly. Would definitely recommend a chat with Sox if you're thinking about water filtration.

Response from the owner:

Hi Joshua, Thank you for your great feedback,we are happy that you are, enjoy your new whole house system and all the best from the team 👍🏼 Kind regards Sox Plumbscan

Dec 2020
Mariannal86

Very happy with the level of service and professionalism from Sox. I would recommend his services to anyone. After having had bad experiences with plumbers in the past, it is very refreshing to find someone who takes pride in their work.

Response from the owner:

Hi Marianna, Thank you for taking the time reviewing us, being under the Plumbscan wing means you are in good hands now. It was a pleasure meeting you both and I hope you will enjoy the new water system. All the best, see you in 12 months 👍🏼 Kind regards Sox Plumbscan

Dec 2020
Karl Green

If you are looking for the highest quality filters in Australia, as well as the best service, Sox from Plumbscan is the professional to call. His advice, communication, and quality products are nothing short of first class! Very happy customer :)

Response from the owner:

Hi Karl, Thank you for your very kind review, it was a pleasure working for you and most of all we are very pleased to know that you are happy with our service and product. Our Plumbscan team wishes you only the best with your very soon new little family member :) Enjoy 👍🏼 Kind regards Sox Plumbscan

Dec 2020
Jan Gerrard

Sox installed a water filtration system in our house in Cottesloe quite a few months ago now and this review is long overdue. Sox was very efficient professional enthusiastic and did a great job of not only installing our filtration system but the worknmanship was excellent and the end result was a very neat installation. Previous to the filtration system being installment our water was cloudy , we had low pressure due to the build up of sediment in pipes , the water was undrinkable due to the high chlorine ( which also caused rashes and asthma) All of these problems have been eliminated and we now enjoy very drinkable water , good pressure and no health issues due to water quality. I would highly recommend Sox if you are interested in solving any water filtration issues.

Response from the owner:

Hi Jan, Thank you very much, in all honesty nothing is more satisfying than having a happy customer writing a review about their experience with purified water throughout the house. Knowing that you are a vintner and tasting expert makes this feedback very special to us. Kind regards Sox

Dec 2020
Suzanne Cole

I would not hesitate to recommend Plumscan. We were working with another company for housewide water filtration and drinking water filtration, but started to have our misgivings about the company, their product and their ethos. When we met Sox from Plumscan we knew that we had found the right people for us. Sox is extremely professional, neat and meticulous with his work, warmhearted and most importantly he is passionate and informed about what he does. Everything is done to a very high standard, the components that he uses are top of the line and he's in the business because he wants to help people to be healthier. These filtration systems are used in hospitals and research institutions so you can rest assured that they are the best of the best. But the most exciting thing is what we have started to notice since the system was installed. Within just a few days our skin is noticeably less dry, hair seems healthier and less lank and we have all started to actually want to drink water for the first time in years. We haven't had the system for more than a week and I'm amazed that we would already have such noticeable improvements. Very curious to see what else unfolds over the coming months. Thank you Sox and Plumscan for your kindness, expertise and for a great product.

Response from the owner:

Hi Suzanne, Firstly thank you so much for this amazing feedback, it means the world to us knowing we leave happy customers behind with a quality product you can trust. It was never more important to live a healthier lifestyle, and it can be challenging sometimes. We can not thank our customers enough for their support and allowing us to be a part of their water projects. Thank you again Suzanne for taking the time writing a review 🤗 Best regards Sox Plumbscan

Dec 2020
Morgane Riou

I can't thanks enough Sox about the professional and reliable job he did to install our new water filtering system under our sink. He knows what he is talking about ! It s so hard to find a real proper water filter system these days... Our water taste amazing now ! Thanks

Response from the owner:

Hi Morgane, Thank you for your feedback. You do have to do a lot of research to find quality products these days. We at Plumbscan will never compromise on quality, lasting materials will serve you for a very long time and we are glad to have you on board Enjoy 👍🏼 Kind regards Sox Plumbscan

Dec 2020
Stefanie Kleinhenz

Wow! The first shower with pure water from the heavy duty water filtration system was an amazing experience! The water is much softer, you can feel it on your skin straight away. Chlorine vapour is a thing of the past and we can drink clean healthy water from the shower and every tap in the house now. It's sad that we don't get clean water like this from the authorities, but very fortunate to have Plumbscan's expertise and great service available. Highly recommended.

Response from the owner:

Hi Stefanie, We are glad to have you under our wing, enjoy your new water experience and thank you for your very kind review. Happy new year from the Plumbscan Team 🥂 Kind regards Sox

Dec 2020
Marc Gobat

The human body is made of roughly 60% water. That pretty much sums it up as to why you should get a water filter in the first place. Especially if you have kids. If you want a water filter installed, get it done through Sox! He not only knows what he is talking about, he also got one of the best systems on the market. (German Quality) You don't want to go for less.

Response from the owner:

Hi Marc, Thank you for your feedback, quality is my personal favourite topic. There are less important things we use in our everyday life which are ok not to be of the highest quality. With water filtration systems we are entering a very sensible zone and quality becomes essential. People approaching us with health concerns or plumbing failures ... the list is long. A quality build product will always satisfy and serve the purpose for a very long time. We are happy that we can deliver a quality product to all of our customers who are serious about water filtration, as we take health very seriously. Kind regards Sox Plumbscan

Dec 2020
Nadine Richards

Sox is extremely informed and knowledgeable in his field. I have been concerned about my water quality/content for years (including chemical fluoride) and have hated the taste of it! I had a filtration system installed recently and I am SO VERY Pleased with it! I can't reccomend Sox and his product enough - also his customer service and attention to detail is impeccable. It is the best investment for my family's health that I could have made. Thank you Sox- for our family's future years of improved health and lifestyle, now that our water is finally healthy!

Response from the owner:

Hi Nadine, Thank you for trusting us with your water project, it was a pleasure working for you and your family. I picked this sentence out of your comment “ It’s the best investment for my family’s health “ Absolutely right, it is an investment not an expense, nothing is more important than our, and our family’s health. Kind regards Sox Plumbscan

Dec 2020
Durtle AU

Sox is amazing. Extremely knowledgeable, professional, friendly, offers great advice and treats you as family. I am very pleased that I have become a Plumbscan family member, the whole house water filter is a blessing. Our water taste so pure, our skin feels wonderful now, and I wish I had ordered the whole house water filter sooner. High quality product producing amazing health benefits that comes from chemical free water. If you are considering getting a water filter then consider no more, do it today, you will never ever regret it. It's the best decision I've ever made since I've moved in to the house and I can rest assured that the water I am drinking and bathing in is of the highest quality available on earth. Thank you Sox thank you so much for putting me on the path of optimal health.

Response from the owner:

Thank you very much for such a fantastic review, we appreciate your time and we are happy to have you under our wing along with many others. We really love what we are doing and I personally think this is the key for happy customers and great results. Many thanks again, your feedback shows us that we are on the right path. Kind regards Sox Plumbscan

Dec 2020
Artemis Building Group

We will definitely recommend Plumbscan to our other clients. Sox was really helpful and called our client exactly when he said he would to explain the whole house system directly to them. He arrived on time to install it and was incredibly neat and careful of their garden, leaving it in perfect condition despite having to work over 2 rosebushes. After a few days of use, their water quality has gone from Subiaco's standard swimming pool taste to match bottled water in both taste and density, so they are very happy with the result, as are we!

Response from the owner:

Thank you for your very kind review and recommendation, clients are the best advertisement, we are very pleased to hear that we worked up to your expectations and hope we will have many more happy customers feeling the same way. Kind regards Sox Plumbscan

Dec 2020
Alvin Tiong

The installation went very smoothly and very professional. Sox did a great job and also giving some advise on whole house filtration system. Might consider it after a year.

Response from the owner:

Hi Alvin, Congratulations on your new home and thank you for trusting us with your new water system. It was a pleasure working for you and we look forward to see you in 12 months again. All the best from the team 👍🏼 Kind regards Sox Plumbscan

Dec 2020
Sarah Lichee

Sox’s knowledge, professionalism, service and friendliness was second to none. He provides not only an amazing product but also impeccable service. Our drinking water now tastes pure and fresh. Thanks Sox!

Response from the owner:

Hi Sarah, Thank you very much for your kind feedback, it was also for myself a pleasure meeting you along with your family. Buying water becomes a thing of the past and a smaller footprint on the environment helps all of us. Thank you for your trust, enjoy Kind regards Sox Plumbscan

Dec 2020
Paul Thompson

I have no hesitation recommending Sox for his services. He is most friendliest and informative contractors I have ever met. He understands everything about water purification and what is best for the customer. He is so meticulous and passionate with his work. He installed a kitchen filtration system into my house and I cannot believe the difference it has made to the drinking water, it is really drinkable. I'm so impressed that I am seriously thinking of a filtration unit for the whole house next year.

Response from the owner:

Hi Paul, Thanks to both of you for having us on board, it’s great to hear that you are enjoying all the benefits of your new water system. We will be more than happy to assist you in the future, thank you again for your very kind review. Best regards Sox Plumbscan

Dec 2020
Dana Shaw

Thank you for your friendly and professional service and high quality workmanship. We love our whole house filter, the water quality is great. The water feels softer and is less harsh on our skin. We have halved the amount of laundry detergent in the washing machine, towels no longer dry like sandpaper, and the dishes come out of the dishwasher without marks like they did before. Even our pot plants seem to be loving it. Thank you for a great product and knowledgeable advice. Highly recommended.

Response from the owner:

Hi Dana, Thank you for your feedback, it was a pleasure meeting and working for you. Yes plants don’t like chemical infused water either, it’s not a natural product and I’m sure your plants are in love with the water you’ve got now. Kind regards Sox Plumbscan

Dec 2020
Kit Poon

I highly recommend Sox and Plumbscan. Sox is extremely knowledgeable about water filtration and made the entire installation process a breeze. Sox was very quick at responding to all our queries and we felt we were in safe hands. We now have great tasting tap water at home, and with the recent news about the water content causing a heater to fail in Yanchep, I am sure our appliances will also thank us for installing a water filter.

Response from the owner:

Hi Kit, Many thanks for your kind review, we appreciate and value any feedback from our customers. We can assure you that your appliances will 100% work more efficiently and save you lots of $ down the line. Plumbing pipes, taps, appliances, hot water systems, reverse cycle air conditioner, valves, retic solenoids, glassware and so on, but most importantly protecting you and your family. Kind regards Sox Plumbscan

Dec 2020
Uta Bauer

I had been looking for a good water filtration system for some time. Reverse osmosis didn't appeal to me as it wastes water for one thing but I did want something to deal with fluoride and the myriad other things found in our water supply that I didn't want to be drinking. Sox was recommended to me by Wild Bakery in Freo (where you can bring in your own bottle or buy one and take home some filtered water to try for yourself). I'm only sorry I didn't get on this sooner. I cannot believe the difference! Aside from cosmetic things like the lack of water marks on glassware, my skin and hair are softer and the water tastes amazingly good. Soap and detergents lather better and washed clothes are softer, The fact that our appliances that use water will have an extended life is a bonus. We put in a whole of house including the retic which is coping well. Sox answered all my questions - and I had alot! Even after installation he was prompt in answering texts or emails. Sox is incredibly passionate and knowledgeable about what he does so I had no doubt that I was getting a system that would do exactly as he described and what I wanted. It's a quality installation so appeals to me also on a sustainability front. It's very durable and very well constructed. Tamper and weatherproof but with an easily accessible bypass should it be required. The unit was sensibly positioned in the garden bed and Sox left our garden in a better state than it was before. Nothing was left behind, the only sign he had been there was the filter system. Exceptional workmanship that's not so often found these days.

Response from the owner:

Hi Uta & Colin, Thank you so much for your detailed review, we appreciate and value all our customers feedback, we know how much effort that is and we are very thankful for that. Our team has learned a lot from our customers over time by simply listening, that way we respond on what’s needed to implement. Every suburb has its own water conditions and it is on us to know which water system is suitable for certain areas in addition we test water to minimise error. We hope that you are enjoying your chemical free water every day Best regards Sox Plumbscan

Dec 2020
Sophie Ursulet

Great products and awesome service. Sox is a great professional, reliable, knowledgeable and caring. Since having the whole house filter installed, I noticed a difference straight away on my hair and my skin. Even my family noticed through skype :) Definitely a worthy investment for our family health!

Response from the owner:

Hi Sophie, Many thanks for your kind feedback, the Plumbscan team wishes you all the best for your new little family member coming soon 🍼 And like you mentioned, the best investment is towards your and your family’s health 😊 With best regards Sox Plumbscan

Dec 2020
Catherina Read

Sox shares similar values to my family - doing what we can to limit our exposure to toxins. I have been wanting to install a whole-house water filter for sometime, and when I spoke to Sox, he was a wealth of knowledge, super friendly, and had shared values. The installation went smoothly (on time, neat, thoughtful and no surprise costs) and the family is delighted with the newly filtered water. I highly recommend Sox and his company - they know what they are talking about.

Response from the owner:

Hi Cathrina, Thank you for your very nice feedback, it was a pleasure meeting you and your family. You are 100% right, we do share similar values, and I believe most of our customers do. Living a healthy lifestyle can be challenging in our industrial world, but one step at the time will take us into the right direction 👍🏼 Enjoy your water With best regards Sox Plumbscan

Dec 2020
Li Li

The owner/founder of the company, Sox himself introduced to me the range of the services/devices he have been conducting in terms of the water filtration system, and himself physically came to my house today to establish everything. In the end, I have been so impressed by his passion, patience, knowledge and the way how to deliver the business, just superb! I learned a lot from him, which is beyond the water filtration system, it's about water quality, it's about theory to practice, it's also about the perspective how the people looks and consider about the water and the life! The device provided is top range in the industry and the installation is tiny and professional, my family right now is enjoying the beautiful taste of the new water! I definitely will recommend Sox and the company to my friends here. "Do a bit, change a lot", that's mostly what learned and appreciated, good luck in the future Sox. All the best. Lang & Lili

Response from the owner:

Hi Lang & Lili, Thank you for your super looooong review 😊👍🏼 We at Plumbscan are so fortunate and proud to have such an incredible circle of wonderful customers we can work for. Thank you both for having us on board and trusting us with your water filtration project. Enjoy Best regards Sox Plumbscan

Dec 2020
Trish G

Sox has gone above and beyond in his service to install our whole house filter. He is professional, reliable and will answer any questions you have about the system, or the water quality. Our water at home is now so much better tasting, and even showering is so different! Our skin and hair feels lighter and cleaner. An excellent product, from a very knowledgable man. Thanks Sox!

Response from the owner:

Hi Trish, Thank you for trusting us with your water project, it was a pleasure working for you and your family. Wishing you and your loved ones a very happy New Year 🥂 We appreciate your feedback and are pleased to hear that you are enjoying your new water experience. With best regards Sox Plumbscan

Dec 2020
CRB

I had a whole house 3 stage filter installed along with a fluride undersink filter and I am very happy with the finished product and was very impressed with Sox's knowledge. Recommendations all the way.

Response from the owner:

Hi Carl, Thank you for your very kind feedback, it was a pleasure working for you and your family. Water is one of the most important key elements for our wellbeing and I’m very happy to be a little part of it. Best regards Sox Plumbscan

Dec 2020
Aaron Morgan

Could not be happier with the product and the top quality service. Sox is extremely passionate and knowledgable about his water filtration systems and the quality of the installation was first class. I highly recommend him!

Response from the owner:

Thank you Aaron & Justine, we appreciate your feedback on our service. Enjoy your new water experience throughout the house 👍🏼 Best regards Sox Plumbscan

Dec 2020
Jessica Olynyk

I highly recommend this company! The quality is unbeatable, Sox is really passionate and knowledgeable about water filtration and the science behind it. The price was also very good and no new mixer or hole in my new stone bench was required.

Response from the owner:

Thank you Jessica it was a pleasure meeting and working for you. We hope that you are enjoying your great tasting water 😊 Best regards Sox Plumbscan

Dec 2020
Jegajeeva Rao

After many months of researching various options available, we decided to buy our whole house water filtration system from Plumbscan. We are so glad that we did. From the beginning the communication was professional and prompt, price was clearly displayed on the website and there were no hidden additional costs. All our questions were answered promptly. On the day of the installation Sox arrived on time, worked fast and cleaned everything up after the work was done. If it were not for the filter housing, one would not even know that we had any work done that morning. Having our filter for a few weeks now, we can confidently say that it is life-changing. Drinking water tastes way better than bottled one, showers are amazing (no more itchy skin and frizzy hair), washed clothes are softer and dishes don't have water spots any more. Most surprisingly, even our lawn is growing greener and more lush. The filter works even better than we expected. And last but definitely not least, Sox is a really friendly, professional and reliable guy - it was a pleasure doing business with him.

Response from the owner:

Hi Jega & Sandra, Thank you for the very kind feedback, we love to hear how our customers feel after we leave their homes. The process of our water system installation is always carefully planned, leaving no foot prints behind of our work is our biggest aim. Thank you for trusting us with your water project and we hope that we met all your expectations. With best regards Sox Plumbscan

Dec 2020
Lorraine Smith

Wowwww !!!!! What a difference a day makes. Our water tastes and feels so pure and clean. Thanks so much for such a friendly, professional service Sox. You went way beyond the call of duty by connecting my fridge and sorting out my tap free of charge. Your workmanship is immaculate and you left my home and garden in better state than you found them. I can not recommend you highly enough .... wish there were 7stars 😀

Response from the owner:

Hi Lorraine, Thank you very much, it was a great pleasure working for you. Your home and garden was immaculate even before we came without a question, but we try not to leave any footprints behind thats all 😊 Enjoy your holidays ! With best regards Sox

Dec 2020
Krackers JK

With over 30 years experience as an Architect I can say that I have never seen a plumber use drop sheets inside or outside. Sox was using drop sheets outside in the sand. A professional, clean and tidy and absolutely perfect installation. And Sox himself a true gentleman. We felt like we had known him for years. John & Sue K

Response from the owner:

Hi Sue & John, What can I say but thank you, it was a pleasure working for you and meeting you both. I’m very lucky that I really love my job, and I really hope that I can do my bit to restore peoples faith into tradesman & workmanship again. Thank you for trusting us with your water project. With best regards Sox

Dec 2020
Pieter Gorter

Sox installed a beautiful water filtration system this morning with an immediate change to the quality of water in our house. He was on time, curteous, professional and always kept us in the loop regarding costing, when cartridges will need to be replaced and what to expect once the system is up and running. He actually ended up installing the system a week earlier than we thought possible. We did a lot of research into water filtration in the Perth area and found Sox to be the most open and honest of all the businesses we dealt with. Overall, we are extremely happy with the service provided and will be recommending Plumbscan to everyone for their water filtration needs.

Response from the owner:

Hi Pieter & Phoebe, Thank you for trusting us with your water filtration project, it was a pleasure working for you. Very kind of you giving us feedback on our work, we appreciate your time and we are looking forward seeing you again next year. Best regards Sox

Dec 2020
Ralph

Sox installed a whole house filtration system for me 2 months ago. The whole process from the time of the initial enquiry was first class with responsiveness and reliability being the keys. His workmanship was outstanding and reflected the enthusiasm and passion he displayed through all interactions. The water quality was immediately noticeably better and has continued to be so. I did encounter an issue with a slight reduction in water pressure and emailed Sox on a Sunday morning regarding this. He rang me within 3 minutes and was able to identify the issue (not of his making) and detail a solution over the phone. Within 24 hours he had visited and rectified. The overall experience in dealing with Sox from the time of initial enquiry through to design and installation and after sales service has been outstanding. Thank you Sox.

Response from the owner:

Hi Ralph, We believe in traditional old school customer service, we treat our customers the way we would like to be treated, a very easy and functional concept. Thank you for your very kind review, will see you next year. Kind regards Sox

Dec 2020
Graham Johnson

A month ago, Sox installed a whole of house Water Filter system. Absolutely top quality workmanship and equipment. The quality of the Water coming out of the Tap was absolutely superb, equal to any bottled water. Today he is installing a finer Filter to further improve our drinking water and remove the Fluoride. Sox will serve it once a year at minimal cost. Our vegie Garden and lawns are loving this pure water :)

Response from the owner:

Hi Graham, It was a pleasure working for you and your loved once, enjoy your new role as the perfect granddad we will see you in 12 months time for a cartridge swap 👍🏼

Dec 2020
K F

It was a pleasure dealing with Sox, he is very knowledgeable and friendly. We have put a lot of thought into which water filter to get, and found that no other company in Perth matches Plumbscan's quality. Needless to say, we're very happy with the filter (no more bottled water or itchy skin!) - it was money well invested! Thank you and keep up the good work 😊

Response from the owner:

Hi Kristina, Thank you for your kind feedback, a good functional system has to be well build to provide the best quality outcome. Enjoy a healthier lifestyle with all of your family 👍🏼

Dec 2020
Teck Lee Lim

I am glad and grateful to have discovered this Water Filtration company in Perth. It exceeds all my expectation in terms of what a consumer would expect from a good vendor. Our home has been plagued with hard water problems for years. When I browsed through the web for any water filtration solution, I came across Plumbscan's website and found it to be very informative and user friendly. From the website itself is sufficiently convincing to me that I have found what I was looking for. Not to mention that after I met the owner Sox. He simply blown me away with all his knowledge, attitude and charm! After a week of installation of the 3-stage whole house water filter system, we felt that the water has become softer and easier to drink. Similarly, shower with cleaner water has been a pleasant experience. Perth's residents are lucky to have Plumbscan and Sox. I wish Sox prosperity in his water business moving forward. Highly recommended!

Response from the owner:

Hi Teck, Thanks a lot, it means the world to us having satisfied customers, and we will work hard to keep it that way. Very glad to hear that you and your family are enjoying your purified water. Kind regards Sox

Dec 2020
Tal Young

WOW…IM IMPRESSED, AND THATS NO EASY FEAT AS WE WORK IN CUSTOMER SERVICE DAY IN DAY OUT AND EXPECT ONLY THE VERY BEST….. My wife and I have renovated two full homes before and have dealt with all the tradesman you could imagine, the good, the bad and the ugly and Sox was hands down THE BEST tradesman we have ever used by far!!! He went above and beyond what we expected…. From the first phone call where we were just enquiring about water filtration for our home as we have a young son and sick dog and want the best for our family, we received all the information plus more that we could have asked for. From answering all our questions, coming to check the pipes/water meter, to install and after sales service, this guy is the real deal when it comes to water filtration. There was not a question he couldn't answer. We always get three quotes on all jobs we get done for the house and this is the first time ever we didn't even bother to get another price or information from a different company, there was just literally no need. Sox was on time every time, he did a great neat job and even cleaned up after himself… a lot of tradesmen leave a mess behind them…but Sox didn't. We ended up going for a whole house stage 3 system and Sox even organised a Fluoride filter to remove Fluoride from the water for us….Again he went above and beyond… The install is extremely neat, the equipment is top notch from what I saw and was explained, and the results speak for themselves. No more smell in the water (chlorine we think) that we drink, cook, shower/bath or wash our clothes with. The water feels softer in the shower and we are happy that our little guy is not getting any chemicals into his system or on his skin. All I can say to others, if you are thinking of getting water filtration of any kind, speak to Sox… He will guide you down the right path, he did for us. Also a side note- We had never met Sox before and have no involvement in his business what so ever. We believe that when sum one does a great job for us we can give back in a review and Sox you definitely deserve it. Thanks again…. Tal and Kerryn

Response from the owner:

Hi Tal & Kerryn, Thank you for your very kind review about your experience with us, it puts a big smile on our face when we read how customers feel after we have completed the work. Thank you for having us on your water filtration project. Kind regards Sox Plumbscan

Dec 2020
Teck Lee Lim

I am glad and grateful to have discovered this Water Filtration company in Perth. It exceeds all my expectation in terms of what a consumer would expect from a good vendor. Our home has been plagued with hard water problems for years. When I browsed through the web for any water filtration solution, I came across Plumbscan's website and found it to be very informative and user friendly. From the website itself is sufficiently convincing to me that I have found what I was looking for. Not to mention that after I met the owner Sox. He simply blown me away with all his knowledge, attitude and charm! After a week of installation of the 3-stage whole house water filter system, we felt that the water has become softer and easier to drink. Similarly, shower with cleaner water has been a pleasant experience. Perth's residents are lucky to have Plumbscan and Sox. I wish Sox prosperity in his water business moving forward. Highly recommended!

Response from the owner:

Hi Teck, Thanks a lot, it means the world to us having satisfied customers, and we will work hard to keep it that way. Very glad to hear that you and your family are enjoying your purified water. Kind regards Sox

Dec 2020
Pear Tree

Soxs installed a water filtration system at my restaurant. I can't say enough good about the system or Soxs. There is no question in my mind that this was the best purchase I made since setting up. Also I have to say the after sales service from Soxs is second to none. Truly the best trades man I have encountered in Perth hands down.

Response from the owner:

Thank you very much Ron, your customers will appreciate that you care. I'm certain that not one of our customers would be able to finish one glass of unfiltered tap water anymore. Just recently one client called us to tell us that both her kids are taking water from home to school as they can not drink the school water anymore. Same goes for restaurants, cafes and so on. Once the body adjusts, there is no going back. Kind regards Sox

Dec 2020
Teck Lee Lim

I am glad and grateful to have discovered this Water Filtration company in Perth. It exceeds all my expectation in terms of what a consumer would expect from a good vendor. Our home has been plagued with hard water problems for years. When I browsed through the web for any water filtration solution, I came across Plumbscan's website and found it to be very informative and user friendly. From the website itself is sufficiently convincing to me that I have found what I was looking for. Not to mention that after I met the owner Sox. He simply blown me away with all his knowledge, attitude and charm! After a week of installation of the 3-stage whole house water filter system, we felt that the water has become softer and easier to drink. Similarly, shower with cleaner water has been a pleasant experience. Perth's residents are lucky to have Plumbscan and Sox. I wish Sox prosperity in his water business moving forward. Highly recommended!

Response from the owner:

Hi Teck, Thanks a lot, it means the world to us having satisfied customers, and we will work hard to keep it that way. Very glad to hear that you and your family are enjoying your purified water. Kind regards Sox

Dec 2020